Frequently Asked Questions
Everything you need to know about bringing Clever Poppy into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your home decor sooner.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for furniture and fragile decor, items must be in unused condition to qualify for a full refund.
Do you offer international shipping?
Currently, Clever Poppy ships to the United States and Canada. We are working on expanding our logistics to reach more countries in the near future.
Are your textiles and ceramics ethically sourced?
Yes, we prioritize partnerships with artisans and manufacturers who follow fair trade practices and use sustainable materials to ensure high-quality, conscious products for your home.
What should I do if my order arrives damaged?
Fragile items happen! If your order arrives broken or defective, please email our support team with a photo of the damage within 48 hours of delivery, and we will send a replacement immediately.
Can I cancel or modify my order after it has been placed?
Because we aim to process orders quickly, you have a 2-hour window after purchase to request any changes or cancellations by contacting our customer service team.